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Purchases & Cancellations
Get help with your gig purchases, cancellations, & refunds
I just bought my first gig. Now what?
I purchased a service and haven’t heard anything yet. What’s going on?
The onboarding form wasn't detailed enough
Is this a one-time purchase or a subscription?
How do I know when a one-time gig is finished?
How do I know my gig is being worked on?
My gig is taking a little long to complete...
Using a service for your own clients
I’m subscribed to a social media gig and I just changed the password to my social media account. Do I need to let my geek know?
How do I leave a review for my subscription?
Cancellations & Refunds
Canceling a Subscription
What if I forgot to cancel my subscription before it renewed?
What if I'm not happy with my final project?
Will my gig continue through the month if I cancel early?
Can I resume one of my canceled subscriptions?