We guarantee, it is!
However, if you have any concerns that your project isn't being given proper attention, please reach out to your geek immediately. It'd be great to send them a message asking for a progress update, and to make sure they don't need anything from you at that time.
If you asked for an update, but they didn't get back to you after a few days of sending, shoot our team an email at team@growthgeeks.com and we'll help facilitate.